WorshipPlanning.com Support Center
We are excited to introduce our new Customer Support site that is designed with one major objective in mind:
Answering your questions quickly.
So, what’s so new and great about this new support site? I’m so glad you asked. Since it’s all about quick answers, let me dive right in:
- The interface is more streamline and intuitive
- It is much easier for us to post updated information, thus promoting fresh and up-to-date content.
- We’ve updated all the articles to be current with the existing features in WP. Articles include knowledge base entries, FAQs, and video tutorials.
- For many articles, WorshipPlanning.com users can post comments.
- When you access the site from WorshipPlanning.com (by clicking on the “support” link once you’ve logged in), the system knows you from your WP account, thus making it easier to submit a support request.
- You can easily track the status of your support requests.
We plan on adding much more content to the site over the next few weeks, including more video tutorials. And, we are investigating some great options that will allow even tighter integration with the main WorshipPlanning.com site.
Feel free to check it out at: http://support.worshipplanning.com. We welcome your feedback on the new site! Feel free to post a comment here or submit a request.
What’s that under the Christmas tree? There, way in the back, under all the brown needles. It’s one last gift, looking for a home. In fact, it’s a new iPod Touch 8GB that we’d like to give away to one lucky person. But rather than just randomly draw a person’s name out of a virtual hat, we’d like your Christmas music experience play a factor.
Enter the Christmas Songs 2010 Contest. We’ve analyzed the WorshipPlanning.com data and created a list of the 14 most-performed Christmas songs for this past season. Your job is to order the list from most-performed to least-performed. The person with the most matches to the correct order (from our data) wins the iPod Touch! Oh, and if you tweet about it using our Twitter link, and “Like” the WorshipPlanning.com Facebook page, you can earn a couple of bonus matches to help improve your chances of winning!
Contest ends on January 25th. Good luck!
The Worship Wire monthly newsletter will be your complete guide to what is going on with WorshipPlanning.com…all in one single place: your inbox! We’ll also cover other topics like helpful tips, relevant survey polls, and give-aways from time-to-time.
Head over to the Worship Wire page to get signed up: http://worshipplanning.com/worshipwire
On October 27th (at 9pm EST), we have a real treat for you. Tommy Walker will be our first guest of a new webinar series we are starting. He will be speaking about a topic that affects nearly everyone, across all vocations: burn out. If you are a worship leader that’s in it for the long haul, you won’t want to miss the principles he has found important to avoiding burn out.
Tommy has led worship for 20 years at Christian Assembly in Los Angeles and has over 100 songs currently being tracked by CCLI. While this is very impressive, he says his greatest achievement is “to be found being faithful to His God, his family and his local church.” I suspect we’ll learn that having our priorities right plays no small role in using God’s gifts to their full potential.
It really is an honor to have Tommy as our guess. Please join us! There is no cost to you. In fact, all attendees will have the opportunity to download one of Tommy’s songs for free at the end of the webinar, as a thank you for being a part of this special event.
Register at one of these links (not required, but helpful for us):
To attend without registering, you have these options:
- Listen over the Internet – http://j.mp/clB6tW
- Dial-in by phone – 724-444-7444 (Call ID: 89043)
To learn more about Tommy and his music, check out http://tommywalker.net
We found this advice from Paul on what to do (besides panic) if you’re missing the drummer at the last minute. Check out his helpful 3 minute tip.
We are excited to announce a partnership between WorshipPlanning.com and All About Worship.
For those not familiar, AAW is an online resource specifically designed for “equipping and encouraging worship leaders and songwriters”. They do this through podcasts, training webinars, retreats, articles, and much more.
The goal of this partnership is two-fold. First, we hope it will help give WorshipPlanning.com worship leaders easier access to a variety of resources AAW develops. In April we will begin sharing some exciting benefits for WP Planners as part of this partnership. Second, we hope AAW will be a means by which new WP features and benefits will be shared with those that have either never tried WP, or not visited our site for a while.
AAW has a great podcast that can be found on iTunes. Their website AllAboutWorship.com also has a link to the latest podcast, as well as a growing number of other resources.
Keep an eye on our blog and twitter feed to learn more on the fruits of this partnership.