This week marks a pretty big week for WorshipPlanning.com. Early Monday morning version 3.5 graduated from beta release. This is the biggest update WP has undergone since we first went live in 2003. Feedback has been positive over the past few days, though there have been some usage questions by those familiar with the previous version. As we address these questions, we will make the them and their answers available in our new Support Center. Our goal is to make this transition to the new design as smooth and exciting (in a good way) as possible. But there are bound to be some small bumps and hiccups along the way.
To help make the update smooth, we encourage you to give us feedback. Our team is already working on the next minor update…and if you have an enhancement (or fix) you think we need, please let us know!. Just use the “Feedback” link on the page related to your feedback, or simply use support/contact page(s) to let us know. Of course, you can call us as well.
Version 3.5 includes many new features, and a pretty thorough list can be found in earlier blog entries. But we do want to hit on two that were added to version 3.5 just this week.
If you have put the chords in with the lyrics in your song details, you can now transpose the chords to a new key with just a click. For the time-being, we have a place this tool on the “Lyrics Only” printout of the song details. So to get to it, click on the song (popping up the song details window), then click on the Lyrics Only link in the upper right side of the page. You do have to have the correct original key of the song for this tool to work correctly.
We plan on implement this feature in a more accessible way, but we want to hear your thoughts and suggestions on how.
Though there is not much out there right now, the new Support Center will be a place for you to get your WP questions answered and issues resolved. We have plans for video tutorials, FAQ pages, a knowledge base, and a place for you to submit and track issues in the form of “tickets”. Ironically, this is a site we hope you never have to use. But we know that when you need help, the last thing you want is more frustrations trying to get it. Our Support Center will help get your issues resolved fast.