At around 4:40pm EDT today, the WorshipPlanning.com site became inaccessible due to an issue at the Rackspace data center. The outage lasted approximately 30 minutes and affected many Rackspace customers. Once we find out the exact cause of this outage, we will post those findings in a blog post.
We have been very happy with the service Rackspace has provided us over the years. Occasional outages are to be expected from any service provider. If we find the service Rackspace provides doesn’t not meet the standards of quality that we demand, we will find a provider that does. But we anticipate Rackspace will learn from this outage and provide better service as a result.
More outage details to follow….